Is there an easy way to determine whether or not we are affected by this specific PI? Is the cert itself gone from the device when looking at the MDM profile in settings? We've had some success with wiping and re-enrolling, but after a few hours or days things get "stuck again". that makes sense why devices would stop communicating, but it still doesn't explain why I'm only seeing it on specific models (only my 7th gen iPads). If it’s only like 3 commands is all that it takes to break it, what happens if 3 developers release updates in one day and Jamf finds that during the 1am App Store check and just bricks all or most of our <8th gen iPads on one shot sending app updates? I am now concerned that if too many app installs bricks an iPad, all of our iPad apps are set to automatically update. I have assumed the bricking and failing app installs are separate issues, but if fixing one fixes both that would be amazing at this point. I do now have a ticket open with Jamf for the not installing Epic and Google Slides apps, I created it at 4pm though so no response yet. I can’t remember what version number to see if the release notes say why, though. Anything online about that failed command error says to refresh that license in the VPP settings, but that functionality was either deprecated or removed in the last year. I’m not sure if each 9603 error is for a certain app that’s not working and we haven’t found out yet that 2 or 3 others aren’t working or what. Some iPads will install both just fine, others will take one and not the other, then some take neither. Will try again.” Then from there it will be a failed command “No license was found for app /”. Each goes from pending install to still pending with “The device was busy. We are having a hard time getting Epic and Google Slides to install. Yes we are, 9603 several times in between each “Running license monitor” and “license monitor complete”.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |